Bulletproof Managed IT Complete

Your IT Team Has More Important Work Than Fighting Fires

Get reliable, end-to-end managed IT support across your users, devices, infrastructure, cloud, and Microsoft environment, without adding internal headcount.

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24/7 Managed IT Support
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Predictable Monthly Costs
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One Accountable IT Partner

When Daily IT Issues Keep Strategic Work on Hold

Your team is capable, but there are only so many hours in the day. Recurring tickets, user requests, patching, infrastructure issues, and vendor escalations leave little time for modernization or business priorities.

Complete Coverage for Your IT Operations

Support Your People

Give employees one dependable place to get help with devices, access, Microsoft 365, common applications, and everyday technology issues.

Manage Your Environment

Proactively monitor and manage endpoints, servers, networks, firewalls, backups, and other critical infrastructure.

Optimize Your Microsoft Investment

Keep Microsoft 365 and cloud services operating efficiently while improving performance, governance, and platform value.

Strengthen IT Resilience

Improve patching, device health, identity management, backup processes, and operational consistency before small issues become disruptions.

One Service Model. Fewer IT Gaps.

Managed IT Service Desk
  • 24/7 and 8x5 support options

  • User and application support

  • Identity and access assistance

  • Endpoint monitoring and troubleshooting

  • New device setup and employee onboarding

  • Business application triage and vendor escalation

Managed IT Infrastructure
  • Server and network monitoring
  • Firewall management
  • Endpoint health and patching
  • Backup monitoring and management
  • Infrastructure performance visibility
  • Proactive issue remediation
Managed Cloud
  • Microsoft 365 workload management

  • Cloud monitoring and support

  • Backup and recovery management

  • Tenant administration

  • Collaboration and governance support

  • Ongoing cloud optimization

Available Add-ons
  • Managed Remote Access

  • Microsoft licensing and optimization

  • Virtual CIO and IT roadmap services

  • Infrastructure and cloud modernization

  • Managed Security

  • Data protection and compliance services 

How it works

Support That Fits the Way Your Team Operates

Understand

Review your environment, support needs, business applications, current vendors, and recurring pain points.

Understand

Review your environment, support needs, business applications, current vendors, and recurring pain points.

Transition

Create a structured onboarding and knowledge-transfer plan that minimizes disruption for your users.

Transition

Create a structured onboarding and knowledge-transfer plan that minimizes disruption for your users.

Manage

Provide ongoing support and proactive management across users, devices, infrastructure, cloud, and Microsoft services.

Manage

Provide ongoing support and proactive management across users, devices, infrastructure, cloud, and Microsoft services.

Improve

Review service performance, recurring issues, technology priorities, and opportunities to strengthen operations over time.

Improve

Review service performance, recurring issues, technology priorities, and opportunities to strengthen operations over time.

See How UNI Financial Simplified IT Operations

Learn how a unified approach to managed IT and security can reduce operational complexity and give internal teams stronger support.

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Build on a Stronger IT Foundation

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Managed Security

Add 24/7 protection and response across your Microsoft security environment.

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Enterprise Architecture Review

Create a prioritized roadmap for improving infrastructure, cloud, security, and technology investments.

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Microsoft 365 Optimization

Identify gaps, reduce overlap, and get more value from the Microsoft capabilities you already own.

Spend Less Time Managing IT Problems

Give your team reliable support, proactive management, and the capacity to focus on what moves the business forward.